What information should I provide when contacting customer services regarding the BetJili APP?

1. 1. Find Your IP Address:
   • On Mobile/Tablet/PC:
     1. Open your browser and go to  whatismyipaddress.com.
     2. Your IP address will be displayed at the top of the page.
   2. Find Your Device Information:
   • For iPhone/iPad:
     1. Go to Settings > General > About.
     2. This page shows your device model, operating system version, and serial number.
   • For Android Phones/Tablets:
     1. Go to Settings > About Phone/Tablet.
     2. Look for Model Number and Android Version.
   3. Gather and Share the Following Information:
   • Your IP Address (from the  whatismyipaddress.com page).
   • Mobile Model 📱 (from Settings > About).
   • ISP/Network 🗼 (Your Internet Service Provider, found on the  whatismyipaddress.com page).

   Example:

   • IP Address: 192.168.1.1
   • Mobile Model: Samsung A15
   • ISP/Network: AT&T
   4. Share Screenshots of the Information:
   • Take screenshots of your IP address and device information.
   • Share these screenshots with our live chat agents.