Why was my bet not settled after the event was completed?

Bets are generally settled within 5-30 minutes after an event concludes, once the outcome is confirmed. Live or in-play results might be settled during breaks in play, such as halftime, particularly if the market outcome is already known.

If you have any questions about the settlement, please have your Bet ID and relevant details ready when contacting our 24/7 customer support team. This will help expedite the resolution of your queries and ensure efficient handling of your concerns.