Is there any limitation on deposit amount for a single transaction?

If your deposit amount has not appeared in your account within the promised time, please contact our customer agent via live chat. Our customer agents are available 24/7 to assist you with this issue.

To expedite the process, you will need to provide the following:

• Your transaction slip
• A screenshot of the QR code available on the deposit page
• Your bank account statement in PDF format

Make sure to screenshot your deposit process and keep all transactional slips.