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FAQ Type: Technical PKR

How can I find the device information of my mobile phone?

Here are the ways how you can find all the related information needed: 

For iPhone/iPad:

  1. Go to Settings > General > About.
  2. View the details such as:
    • Model Name and Number
    • Software Version
    • Serial Number
    • IMEI Number (if needed later)

For Android Phones/Tablets:

  1. Go to Settings > About Phone/Tablet.
  2. Find information including:
    • Model Number
    • Android Version
    • Build Number (for advanced details)

Why can’t I install the Betjili app on my phone?

Here are some common reasons why you might be having trouble installing the BetJili app on your phone, along with solutions for each issue:

 

  1. Compatibility Issues

 

Problem: Your device may not meet the app’s minimum requirements.

Solution: Ensure your device is running Android 5.0 or higher. If you’re using an older version of Android, consider updating your operating system.

 

  1. Incorrect Download Source

 

Problem: You might not be downloading the app from the official source or from any unknown sources.

Solution: Make sure to download the BetJili app directly from the official link provided on our website or from official affiliate links provided.

 

  1. Network Issues

 

Problem: A weak or unstable internet connection can cause installation problems.

Solution: Ensure you have a stable internet connection while downloading and installing the app. If you are unsure of your internet speed, try downloading it once and if you are unable to, change your internet source and try again.