You may not be able to withdraw funds in the following cases:
- Ongoing Promotion/Bonus:
- Check “My Account > Turnover” to see all pending turnover requirements that must be completed according to the promotion’s terms and conditions.
- 1x Turnover Requirement Not Completed:
- Ensure that you have completed the required turnover (wagering) as per the promotion’s terms before attempting to withdraw.
- Mobile Number Not Verified:
- Your mobile number must be verified before initiating a withdrawal. Please verify it through the appropriate section in your account settings.
- Already One Withdrawal Request Pending:
- You can only have one withdrawal request in the queue at a time. Wait until your current withdrawal request is processed before initiating another one.
* Please ensure these conditions are met to facilitate smooth withdrawals from your account. If you have any questions or need assistance, feel free to contact our customer support team for help.
To cancel your withdrawal request, follow these steps:
- Go to “My Account.”
- Click on “Transaction Records.”
- Click on the filter option, then select “All,” and load the transaction history.
* Make sure to contact the customer care agent once you are able to see your withdrawal process as verified/pending to complete the cancellation request.
These are the withdrawal methods that are available in BetJili.
No, currently we do not have any limitations on deposits and withdrawals. Players can make unlimited deposits and withdrawals to their account at any time of the day.
Yes, Players can only withdraw a maximum of 50k per transaction. Once the withdrawal amount is reflected in your account, you may continue to withdraw as many times as you want.
To check your transaction history, follow the steps below:
Go to My account > Click on “Transaction Records” > Click on a filter, then select “Deposit/Withdrawal” > Then click on “Status”.
To withdraw your winnings, you must first meet the bonus turnover requirements. Withdrawal requests will be denied until these requirements are fulfilled.
Withdrawing your funds can be extremely easy as long as you check these details beforehand:
- Make sure to complete your account verification by updating your date of birth and phone number.
- Your account must have at least one deposit record in it.
- Make sure your account has enough funds to withdraw.
- All wagering requirements must be met before you proceed with the withdrawal.
* Make sure that you complete all the required wagering requirements and follow the terms and conditions stated before withdrawal.
Here are the step-by-step instructions on how you can make a withdrawal from your BetJili account:
- Login into your BetJili account and select “my account”.
- Click on the “withdrawal” button that can be found on that page and you will be redirected into a new pop-up page.
- There, choose a withdrawal method of your choice and enter the desired withdrawal amount.
- Make sure your main wallet consists of enough cash for the withdrawal process to be smooth.
- Choose or add in your mobile number, then click on “submit” then “confirm” to complete the process.
- Your withdrawal process is now in process.
* MAKE SURE YOU DOUBLE CHECK YOUR PHONE NUMBER BEFORE CLICKING “SUBMIT”
The wagering requirement, also referred to as the turnover requirement, is a multiplier indicating the number of times you must play through a deposit or bonus before being eligible to withdraw any winnings.
There are two situations:
- Without Applying for Any Promotion:
- For example, if you deposit ₱200 without applying for any promotion, you are required to fulfill a 1x wagering requirement, which means you must play ৳200 on any games before you can withdraw any pending winnings.
- Applying for a Promotion:
- For example, if you receive a casino bonus of ₱200 with 10x wagering requirements, you need to wager a minimum of ₱2,000 on qualifying games before being able to withdraw any pending winnings.
Note: Wagers on certain games in our collection may not fully contribute to the wagering requirement; Standard Game Weightings could be applicable. Always check the terms and conditions to clarify this.
