Hello!
How can we help you today?

What should I do in case of an error or dispute?

If you encounter any issues with your game, please reach out to our 24/7 customer service team via live chat or email. To help us assist you more efficiently, please include the following details in your message:

  • Username:  Your account username
  • Game Description:  Brief description of the issue
  • Game Name:  The name of the game you were playing
  • Bet ID:  Your unique bet reference number
  • Bet Amount:  The amount you wagered
  • Bet Time:  The date and time when you placed the bet

Providing these details will help us resolve your issue as quickly as possible.

BetJili Casino – What is Lightning Roulette?

Lightning Roulette is a dynamic and thrilling variant of traditional roulette, created by Evolution Gaming, and is available in many online live casinos. This version introduces unique features and an enhanced payout system, adding excitement to the classic game.

Key Features of Lightning Roulette

Lucky Numbers and Payout Multipliers:

  • In each game round, 1 to 5 lucky numbers are randomly selected.
  • If your straight-up bet matches one of these numbers, your winnings are multiplied by a factor ranging from 50 to 500.
  • The selection of lucky numbers and their multipliers is entirely random.
  • Standard straight-up bets yield a payout of 30 to 1, while other bets like Splits, Corners, Red/Black, and Dozens offer standard roulette payouts.

Enhanced Gameplay:

  • The game is played on a specially designed elliptical roulette table, which makes placing neighbour bets easier.
  • Evolution Gaming’s platform also includes the ‘Multi-Game Table’ feature, allowing you to join up to 4 different game tables simultaneously and view them all in the same browser window.

Standard Payouts for Other Bet Types:

  • Splits: Standard payout
  • Corners: Standard payout
  • Red/Black: Standard payout
  • Dozens: Standard payout

Special Features:

Multi-Game Table: This feature allows players to engage in up to 4 different game tables at the same time, all within the same browser window. This adds a layer of convenience and excitement, as you can keep track of multiple games simultaneously.

BetJili Casino – What is Blackjack?

Blackjack, or 21, is a well-loved card game with the goal of beating the dealer by getting a hand value as close to 21 as possible without going over. Number cards (2-10) are worth their face value, face cards (Jack, Queen, King) are each worth 10, and Aces can be worth either 1 or 11, depending on what benefits the hand.

Key Blackjack Actions and Bets

  1. Initial Bet (“Ante”)
    • Players place an initial bet before any cards are dealt.
  2. Hit
    • Players can ask for additional cards to improve their hand.
    • They can continue to hit until they decide to stand or their hand exceeds 21 (busts).
  3. Stand
    • Players choose to keep their current hand and take no more cards.
  4. Double Down
    • After receiving the first two cards, players can double their initial bet.
    • They must then stand after receiving just one more card.
  5. Split
    • If dealt two cards of the same rank, players can split them into two separate hands, each with its own bet.
  6. Insurance
    • If the dealer’s face-up card is an Ace, players can take insurance, a side bet that pays if the dealer has a natural blackjack.
  7. Surrender
    • In some game variants, players can surrender and forfeit half of their bet if they believe their hand will lose against the dealer.
  8. Even Money
    • If a player has a blackjack and the dealer’s face-up card is an Ace, the player can take even money, guaranteeing a 1:1 payout rather than risking a push if the dealer also has a blackjack.

* Blackjack has different types of variations that may have slightly different rules and available bets, but the core gameplay and objectives remain consistent across most versions.

Betjili Casino – What is Baccarat?

Classic Baccarat is played with a total of 8 decks, comprising 416 cards. Here’s a breakdown of how the game works:

  1. Card Values:
    • Aces are worth 1 point.
    • Cards 2 through 9 retain their face value.
    • Ten, Jacks, Queens, and Kings are valued at zero (0).
    • If the total of the cards exceeds 10, the second digit becomes the hand value. For example, a total of 15 equals 5.
  2. Objective:
    • The goal is to have a hand total closest to 9 points.
  3. Dealing Cards:
    • Initially, two hands are dealt: the Player’s hand and the Banker’s hand.
    • Cards are first dealt to the Player. If either the Player or Banker receives a total of 8 or 9 points with the first two cards (a “natural”), no further cards are drawn, and the hand with the natural wins.
  4. Drawing a Third Card:
    • If neither hand has a natural, additional cards may be drawn based on specific rules:
      • Player’s Hand:
        • Draws a third card if the total is 0-5 points.
        • Stands if the total is 6 or 7 points.
      • Banker’s Hand:
        • Draws a third card based on the Player’s third card and its own total, according to a predefined set of rules.
  5. Side Bets:
    • Optional side bets can be placed:
      • Big/Small
      • Banker/Player Pair
      • Any Pair
      • Perfect Pair
      • Bonus Play
      • Super Six
  6. Insurance Baccarat:
    • Players can opt for insurance bets at fixed odds before the third card is dealt, following specific payout tables.
  7. Standard Bet Types and Payouts:
    • Banker Wins: Pays 1:0.95 (minus a 5% commission on wins)
    • Player Wins: Pays 1:1
    • Tie: Pays 1:8

* This classic version of Baccarat offers straightforward gameplay with optional side bets that add excitement and strategic depth to the game. The objective remains simple: achieve a hand total closest to 9 points to win.

Betjili Casino – What is Dragon Tiger?

In the Dragon & Tiger game, two hands, the Dragon’s and the Tiger’s, are dealt with the following rules:

  1. Card Rankings:
    • Cards are ranked from highest to lowest: K, Q, J, 10, 9, 8, 7, 6, 5, 4, 3, 2, A.
    • There is no distinction between suits; only the rank of the cards matters.
  2. Gameplay:
    • Players place bets on either the Dragon’s hand, the Tiger’s hand, or a Tie.
    • After bets are placed, one card is dealt face-up to the Dragon’s hand and one to the Tiger’s hand.
  3. Determining the Winner:
    • The hand with the higher-ranking card wins.
    • If both hands have the same rank (a Tie), all Dragon and Tiger bets lose half of the wagered amount, while Tie bets win with an 8 to 1 payout.
  4. Commission:
    • In case of a Tie:
      • Dragon and Tiger bets lose 50% of the wagered amount (1:1 payout with 50% commission).
      • Tie bets win with an 8 to 1 payout.
  5. Standard Bet Types and Payouts:
    • Dragon’s Hand Wins: Pays 1:1 (50% commission charge in case of a Tie).
    • Tiger’s Hand Wins: Pays 1:1 (50% commission charge in case of a Tie).
    • Tie: Pays 1:8.

* Dragon & Tiger is a straightforward game where players bet on which hand will have the higher card. The simplicity and quick pace make it a popular choice in casinos.

Betjili Casino – What is Sic Bo?

Sic Bo is a popular dice game played with three dice, each with a face value ranging from 1 to 6. The game involves betting on various possible outcomes that can occur when the dice are rolled. 

Types of Betting Options in Sic Bo:

  1. Big and Small:
    • Big: Betting that the total sum of the three dice will be between 11 and 17.
    • Small: Betting that the total sum of the three dice will be between 4 and 10.
    • Note: Both “Big” and “Small” bets lose if a triple (e.g., 3 dice showing the same number) is rolled.
  2. Specific Triples:
    • Betting on a specific triple, for example, three dice showing the number 4 (4-4-4).
  3. Any Triple:
    • Betting that all three dice will show the same number, regardless of which number it is.
  4. Specific Doubles:
    • Betting on a specific pair of numbers appearing on two of the three dice, such as two dice showing the number 3 (3-3).
  5. Total Sum:
    • Betting on the total sum of the three dice. Players can bet on a specific total, typically ranging from 4 to 17.
  6. Specific Numbers:
    • Betting on one or more specific numbers that will appear on any of the dice. For example, betting that the number 5 will appear on at least one of the dice.

How to Play Sic Bo:

  1. Place Bets:
    • Players place their bets on the betting layout, choosing from the various available options.
  2. Shake the Dice:
    • The dealer shakes the dice in a small container.
  3. Reveal the Outcome:
    • The container is opened to reveal the dice combination. If the dice are not lying flat or are overlapping, they are shaken again.
  4. Determine the Winners:
    • The outcome of the dice roll determines the winning bets. The dealer pays out the winnings based on the specific bets placed.

Payouts and Odds:

  • Big/Small Bet: Typically pays 1:1.
  • Specific Triple Bet: Offers high payouts, often 150:1 or more.
  • Any Triple Bet: Typically pays around 24:1.
  • Specific Double Bet: Usually pays around 8:1 or 10:1.
  • Total Sum Bet: Payouts vary depending on the total. Common payouts range from 6:1 for less likely totals to 60:1 for more likely totals.
  • Specific Numbers Bet: Payouts vary, commonly around 1:1 for one dice, 2:1 for two dice, and 3:1 for three dice showing the chosen number.

Sic Bo is a game of chance that offers a wide range of betting options and payouts, making it an exciting and popular choice in many casinos.

 

Sic Bo is a popular dice game played with three dice, each with a face value ranging from 1 to 6. The game involves betting on various possible outcomes that can occur when the dice are rolled. Players place their bets on a variety of options, and then the dice are shaken in a small container. After shaking, the container is opened to reveal the combination rolled. If any dice overlap or are not lying flat on the floor of the shaker, the dice are shaken again until a valid result is obtained.

Types of Betting Options in Sic Bo:

  1. Big and Small:
    • Big: Betting that the total sum of the three dice will be between 11 and 17.
    • Small: Betting that the total sum of the three dice will be between 4 and 10.
    • Note: Both “Big” and “Small” bets lose if a triple (e.g., 3 dice showing the same number) is rolled.
  2. Specific Triples:
    • Betting on a specific triple, for example, three dice showing the number 4 (4-4-4).
  3. Any Triple:
    • Betting that all three dice will show the same number, regardless of which number it is.
  4. Specific Doubles:
    • Betting on a specific pair of numbers appearing on two of the three dice, such as two dice showing the number 3 (3-3).
  5. Total Sum:
    • Betting on the total sum of the three dice. Players can bet on a specific total, typically ranging from 4 to 17.
  6. Specific Numbers:
    • Betting on one or more specific numbers that will appear on any of the dice. For example, betting that the number 5 will appear on at least one of the dice.

How to Play Sic Bo:

  1. Place Bets:
    • Players place their bets on the betting layout, choosing from the various available options.
  2. Shake the Dice:
    • The dealer shakes the dice in a small container.
  3. Reveal the Outcome:
    • The container is opened to reveal the dice combination. If the dice are not lying flat or are overlapping, they are shaken again.
  4. Determine the Winners:
    • The outcome of the dice roll determines the winning bets. The dealer pays out the winnings based on the specific bets placed.

Payouts and Odds:

  • Big/Small Bet: Typically pays 1:1.
  • Specific Triple Bet: Offers high payouts, often 150:1 or more.
  • Any Triple Bet: Typically pays around 24:1.
  • Specific Double Bet: Usually pays around 8:1 or 10:1.
  • Total Sum Bet: Payouts vary depending on the total. Common payouts range from 6:1 for less likely totals to 60:1 for more likely totals.
  • Specific Numbers Bet: Payouts vary, commonly around 1:1 for one dice, 2:1 for two dice, and 3:1 for three dice showing the chosen number.

* The game of Sic Bo is an extremely suitable for players that are looking for more actions. It is a game of chance that offers a variety of payouts, betting options and others.

Betjili Casino – What is Dice?

Craps, often just called “dice,” is a thrilling casino game using two six-sided dice, each marked with dots from 1 to 6. The main goal is to predict the dice roll outcomes. Here are the key bets you can make:

Key Craps Bets:
Pass Line Bet:
You’re betting the shooter (the one rolling the dice) will win.
Win: If the first roll (come-out roll) is a 7 or 11.
Lose: If it’s a 2, 3, or 12 (craps).
If any other number (4, 5, 6, 8, 9, or 10) is rolled, that number becomes the point, and the shooter must roll it again before a 7 to win.
Don’t Pass Bet:
You’re betting against the shooter.
Win: If the come-out roll is a 2 or 3.
Lose: If it’s a 7 or 11.
A 12 is a tie (push). If a point is set, you win if a 7 comes before the point number.
Come Bet:
Similar to the Pass Line bet, but made after the come-out roll.
Win: If the next roll is a 7 or 11.
Lose: If it’s a 2, 3, or 12.
If another number is rolled, it becomes the come point. Win by rolling it again before a 7.
Don’t Come Bet:
Similar to the Don’t Pass bet, but made after the come-out roll.
Win: If the next roll is a 2 or 3.
Lose: If it’s a 7 or 11.
A 12 is a push. Win by rolling a 7 before the come point.
Place Bets:
Bet on a specific number (4, 5, 6, 8, 9, or 10) to come up before a 7.
Different numbers offer different payout odds.
Field Bet:
Bet on the next roll being a 2, 3, 4, 9, 10, 11, or 12.
Usually pays 1:1, but 2 and 12 might pay more.
Big 6 and Big 8 Bets:
Bet that 6 or 8 will roll before a 7. Pays even money.
Hardway Bets:
Bet on rolling a specific pair (e.g., two 4s) before a 7 or an easy way (e.g., 5 and 3).
Any Seven Bet:
Bet that a 7 will be rolled next. Pays higher, around 4:1 or 5:1.

* Dice is fast and offers many betting options, each with its own rules and payouts. Knowing the bets can enhance your experience and chances of winning.

Betjili Casino – What is Blackjack?

Blackjack, or 21, is a well-loved card game with the goal of beating the dealer by getting a hand value as close to 21 as possible without going over. Number cards (2-10) are worth their face value, face cards (Jack, Queen, King) are each worth 10, and Aces can be worth either 1 or 11, depending on what benefits the hand.

Key Blackjack Actions and Bets

  1. Initial Bet (“Ante”)
    • Players place an initial bet before any cards are dealt.
  2. Hit
    • Players can ask for additional cards to improve their hand.
    • They can continue to hit until they decide to stand or their hand exceeds 21 (busts).
  3. Stand
    • Players choose to keep their current hand and take no more cards.
  4. Double Down
    • After receiving the first two cards, players can double their initial bet.
    • They must then stand after receiving just one more card.
  5. Split
    • If dealt two cards of the same rank, players can split them into two separate hands, each with its own bet.
  6. Insurance
    • If the dealer’s face-up card is an Ace, players can take insurance, a side bet that pays if the dealer has a natural blackjack.
  7. Surrender
    • In some game variants, players can surrender and forfeit half of their bet if they believe their hand will lose against the dealer.
  8. Even Money
    • If a player has a blackjack and the dealer’s face-up card is an Ace, the player can take even money, guaranteeing a 1:1 payout rather than risking a push if the dealer also has a blackjack.

* Blackjack has different types of variations that may have slightly different rules and available bets, but the core gameplay and objectives remain consistent across most versions.

Betjili Casino – What is Lightning Roulette?

Lightning Roulette is a dynamic and thrilling variant of traditional roulette, created by Evolution Gaming, and is available in many online live casinos. This version introduces unique features and an enhanced payout system, adding excitement to the classic game.

Key Features of Lightning Roulette

Lucky Numbers and Payout Multipliers:

  • In each game round, 1 to 5 lucky numbers are randomly selected.
  • If your straight-up bet matches one of these numbers, your winnings are multiplied by a factor ranging from 50 to 500.
  • The selection of lucky numbers and their multipliers is entirely random.
  • Standard straight-up bets yield a payout of 30 to 1, while other bets like Splits, Corners, Red/Black, and Dozens offer standard roulette payouts.

Enhanced Gameplay:

  • The game is played on a specially designed elliptical roulette table, which makes placing neighbour bets easier.
  • Evolution Gaming’s platform also includes the ‘Multi-Game Table’ feature, allowing you to join up to 4 different game tables simultaneously and view them all in the same browser window.

Standard Payouts for Other Bet Types:

  • Splits: Standard payout
  • Corners: Standard payout
  • Red/Black: Standard payout
  • Dozens: Standard payout

Special Features:

Multi-Game Table: This feature allows players to engage in up to 4 different game tables at the same time, all within the same browser window. This adds a layer of convenience and excitement, as you can keep track of multiple games simultaneously.