On BetJili, the majority of bets you place can count toward turnover, and bonuses can be used in multiple games. However, there are a few exceptions. In order to stop unfair advantage and preserve integrity, such games are kept out of bonus wagering.
Once you confirm your bet, it cannot be canceled or edited. Therefore, always ensure that all details of your bet are accurate before confirming.
If a match is suspended, abandoned, or postponed and does not resume within 48 hours of the official start time, the result is considered void, and bets will be canceled unless stated otherwise in the Rules & Regulations. However, certain markets that are unconditionally determined will be settled according to the specified procedures in the Rules & Regulations. The decision to cancel bets under these circumstances is final, regardless of any official decisions by the event referee or relevant governing authority.
For ‘Parlays,’ the overall bet remains valid, but the specific selection within the parlay affected by the voided event will be considered void. The payout formula for that particular selection will be calculated as (1).
If your bets are successfully placed, they will stay active even if you lose your internet connection. Once you reconnect, you can check event results on the Results page and review your bet results in the My Account section for Exchange Betting or the Statement section for Sportsbook Betting.
If a bet fails due to a lost internet connection, your balance will not be deducted. After reconnecting, simply log back in to continue without any deductions. If you’re unsure whether your bet was successfully placed, you can always review your betting activity in the My Account section for Exchange Betting or the Statements section for Sportsbook Betting. This ensures you remain informed about your bets and maintains transparency in your betting history.
We ensure the accuracy and reliability of event outcomes by either observing the live event or obtaining information from the official governing body associated with the event. This process guarantees the correctness of the results for all placed bets.
While we strive to provide accurate information, event-related details such as dates, times, scores, statistics, news, red cards, and neutral ground information are offered for general purposes only. The Company cannot be held responsible for the accuracy of this information.
Bets are generally settled within 5-30 minutes after an event concludes, once the outcome is confirmed. Live or in-play results might be settled during breaks in play, such as halftime, particularly if the market outcome is already known.
If you have any questions about the settlement, please have your Bet ID and relevant details ready when contacting our 24/7 customer support team. This will help expedite the resolution of your queries and ensure efficient handling of your concerns.
Here’s how you can check your betting history:
A Bet ID is a unique reference number linked to a transaction on your account, enabling us to quickly access detailed information.
The minimum and maximum bet amounts depend on the sport and event. You can find the exact values for each bet on your bet slip.
